Information

 

Beyond Basics
(603)471-3335
188 Rt. 101, Suite 2
Bedford, NH 03110

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Member American Massage Therapy Association

Our Policies

Payment

Beyond Basics Massage and Bodywork accepts cash, check, Master Card, and Visa. Payment is due at the time professional services are rendered.
A $35 fee will be charged for insufficient funds on all returned checks.

 

Gratuities
We have listed this solely as the result of being asked repeatedly what is proper tipping protocol. Gratuities to your therapists are solely up to you and are not required.
We currently cannot accept gratuities on credit cards or added on to a personal check, we apologize for any inconvenience this may cause.

 

Insurance
Insurance is not accepted as a form of session payment at this time. Some insurance companies will reimburse clients directly for massage services, and the responsibility for pursuing this option lies entirely with the client.

 

Illness
Massage Therapy greatly influences the circulatory system and can exacerbate illness. In the case of an illness please reschedule your massage therapy appointment for your health as well as the health of the therapist.

 

Cancellations & Late Arrivals
We understand that unanticipated events happen occasionally in everyone’s life. In our desire to be effective and fair to all clients, the following policies are honored:
24 hours advance notice is appreciated when cancelling an appointment. This allows the opportunity for someone else to schedule an appointment. If you are unable to give us 24 hours advance notice we reserve the right to charge the full amount of your appointment.

 

Late Arrivals
Late arrivals mean less time with a therapist as we cannot delay other appointments and clients. Late arrivals will only receive the balance of the session, but will still pay the full price. We recommend clients arrive 10-15 minutes before their session. Provided you are on time, your treatment starts when you are on the table. We allow consultation time before and after each treatment and do not arrange scheduling like the corner massage factory. If you have a 60 minute session, please allow at least 80 minutes in your schedule to avoid feeling rushed.

 

Right of Refusal of Services
To maintain the safety of our therapists, patrons, and other staff members, Beyond Basics Massage and Bodywork reserves the right to refuse service to anyone, at any time, for any reason. 
This includes but is not limited to anyone who requests treatments or services that are outside our scope of practice. We will also exercise this right if anyone arrives for treatment under the influence of alcohol or recreational drugs.